At Assured Solutions Communications (ASC) Ltd (“Company”, “we”, “us”, or “our”), we are committed to safeguarding your privacy and ensuring the security of your personal information. This privacy notice explains how and why we collect, store, use, and share your data when you interact with us or use our services (“Services”). This includes:
- Visiting our website at assuredsolutions-communications.com or any website linking to this privacy notice.
- Engaging with us in connection with sales, marketing, or events.
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns about this notice or your privacy rights, please contact us at accounts@assuredsolutions-communications.com.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Assured Solutions Communications (ASC) Ltd and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on?
- When and with whom do we share your information?
- Do we use cookies and tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for Do-Not-Track features
- Do we make updates to this notice?
- How can you contact us?
- How can you review, update, or delete your data?
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services. The personal information we collect may include names, phone numbers, email addresses, job titles, and contact preferences.
Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity, but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we may also collect information through cookies and similar technologies.
The information we collect may include device data such as information about your computer, phone, tablet, or other device used to access the Services. Depending on the device used, this device data may include your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, internet service provider or mobile carrier, operating system, and system configuration information.
We may also collect location data, such as information about your device’s location, which can be either precise or imprecise. You can opt out of allowing us to collect this information by refusing access to the information or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Our mobile app Connected One may share phone numbers and email addresses in order to support app functionality. Phone numbers may be shared in order to place a call, and email addresses may be used in order to display a Gravatar.
Phone numbers from users’ contact lists. These are collected only if the user allows this by accepting the in-app disclosure message. If accepted, the numbers are shared only with our API in order to establish a call.
Email addresses from users’ contact lists. These are collected for contacts in the list only if allowed through the app’s settings and configurations. The app may share the MD5 hash of an email address with Gravatar in order to provide avatar images.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including to deliver and facilitate services, respond to inquiries, offer support, send administrative information, fulfil and manage orders, request feedback, send marketing communications where permitted, deliver targeted advertising where applicable, identify usage trends, assess marketing effectiveness, and save or protect an individual’s vital interest.
3. What Legal Bases Do We Rely On To Process Your Information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on consent, performance of a contract, legitimate interests, legal obligations, and vital interests.
- Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
- Performance of a Contract. We may process your personal information when necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract.
- Legitimate Interests. We may process your information where reasonably necessary to achieve our legitimate business interests and where those interests do not outweigh your rights and freedoms.
- Legal Obligations. We may process your information where necessary for compliance with our legal obligations.
- Vital Interests. We may process your information where necessary to protect your vital interests or those of a third party.
4. When And With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations described in this section and/or with specific third parties.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
- Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs, such as Google Maps API or Places API.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
5. Do We Use Cookies And Other Tracking Technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice, where applicable.
6. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible, securely store it and isolate it from any further processing until deletion is possible.
7. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk, and you should only access the Services within a secure environment.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at accounts@assuredsolutions-communications.com.
9. What Are Your Privacy Rights?
In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information.
In some regions, you may have the right to request access and obtain a copy of your personal information, request rectification or erasure, restrict processing, request data portability, and object to processing in certain circumstances. You can make such a request by contacting us using the contact details below.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
Opting out of marketing and promotional communications: You can unsubscribe from marketing and promotional communications at any time by clicking the unsubscribe link in emails we send, or by contacting us using the details below. We may still communicate with you for non-marketing purposes.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. This may affect certain features or services.
10. Controls For Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
11. Do We Make Updates To This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice or directly sending you a notification.
12. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at accounts@assuredsolutions-communications.com or by post to:
Assured Solutions Communications (ASC) Ltd
1 Cable Court, Pitman Way,
Preston, PR2 9YW
United Kingdom
13. How Can You Review, Update, Or Delete The Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email us at accounts@assuredsolutions-communications.com.
